Privacy Policy

  • Identification data

RESPONSIBLE FOR THE TREATMENT: MJ LOSA SL, owner of the web domain http://hotelagur.net/, with address for legal purposes at Calle Tostón, 4 – 29640 Fuengirola (Málaga), CIF number B93303014, contact email: administracion@hotelagur.net. 

  • Data Protection

MJ LOSA SL, in compliance with the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rightsyes, and the GDPR, ensures the correct use and treatment of the personal data of those who browse this website. 

To do this, together with each personal data collection form, in the services that each user can request from MJ LOSA SL, they will inform said person of the existence and acceptance of the particular conditions of the processing of their data in each case, informing you of the responsibility of the file created, the address of the person in charge, the possibility of exercising your rights, the purpose of the treatment and data communications to third parties where appropriate.

  • IP addresses 

The website’s servers may automatically detect the IP address and domain name used by the user.

An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.

  • Security 

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. 

To achieve these ends, the user / client expressly accept that the provider obtain data for the purposes of the corresponding authentication of access controls. 

Any contracting process or that involves the introduction of special category personal data such as health data, ideology, etc. They will always be transmitted through a secure communication protocol (https://…), in such a way that no third person has access to the information transmitted electronically.

  • Minors

A person UNDER 14 years of age must not transfer their personal data to MJ LOSA SL, without the prior consent of their father, mother or legal guardian. 

With the publication of the RGPD, the determination of the age to consent to the transfer of personal data is foreseen between 16 and 13 years, in Spain since the entry into force of the LOPD-GDD it is set at 14 years.

In the event that MJ LOSA SL detects users on the web who may be under 14 years of age, it reserves the right to request a copy of their ID, or, where appropriate, the authorization of their father, mother or legal guardian, causing his withdrawal in case of not proving compliance with this requirement or lack of response.

  • Exercise of rights

At any time the web user may modify their preferences for commercial shipments, as well as exercise their rights provided for in the regulations, by means of a written communication addressed to MJ LOSA SL, at the postal address of Calle Tostón, 4 – 29640 Fuengirola (Málaga). ), or via email addressed to administracion@hotelagur.net. 

In both cases, the web user must accompany a copy of their ID, passport or similar.

  • RIGHT OF ACCESS: Obtain confirmation of whether your data is being processed.
  • RIGHT OF DELETION: Obtain the deletion of your following data (provided that the data does not comply with any of the requirements contemplated in the regulations: that they are data of general interest, necessary for the fulfillment of a legal obligation, or to exercise the right of freedom of expression, …).
  • RIGHT OF RECTIFICATION: Modify inaccurate, erroneous or incomplete data.
  • RIGHT OF PORTABILITY: Receive from MJ LOSA SL the personal data that concerns you and transmit them to another data controller.
  • RIGHT TO OPPOSITION: Oppose personal data that concerns you being processed based on the fulfillment of purposes of public interest, or of legitimate interest for the data controller.
  • LIMITATION OF TREATMENT: Obtain from the data controller the limitation of data processing.

Also, you can use the models and forms that the AEPD portal makes available to you for the exercise of these rights.

And, if you do not want to receive email communications, you can exercise your right to cancellation and opposition requesting your cancellation also by ordinary or electronic mail, in addition to through the link that you will have in each email you receive from MJ LOSA SL.

In any case, the interested party may file a claim with the Spanish Agency for Data Protection when they have not obtained satisfaction in the exercise of their rights, for more information, consult www.aepd.es.

  • Treatment activity and purpose

MJ LOSA SL collects the information of each user for the provision of our service of sending information and managing reservations.

The data to which you have access through the contact and reservation forms are: 

  • Name and surname
  • Electronic address (Email)
  • Telephone
  • The message
  • Bank card details

Reservations are managed by MIRAI ESPAÑA SL, in the reservation form you have its privacy policy at your disposal.

Before you can send the message, you are required to give your consent to the processing of your personal data. We use your personal data for the sole purpose of contacting you or responding to your query.

  • How long do we keep your information?

At MJ LOSA SL we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations that are imposed on us and to attend to the possible responsibilities that may derive from the fulfillment of the purpose by the that the data was collected. 

If at any time we have collected your data to address you as a potential user of our services or to respond to a request for information made by you, said data will be kept for a maximum of 1 year from its collection, and will be deleted. after this period if a contractual relationship has not been formalized or at the time you request it.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right of deletion and/or limitation of treatment, in which case, the information will be blocked without giving it use beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of responsibility that had to be addressed could arise.

  • Data transfers of the data controller:

MJ LOSA SL informs users of the website that their personal data will not be transferred to third parties or organizations except when the transfer of data is covered by a legal obligation or when the provision of the service implies the need for a contractual relationship with treatment service providers. In the latter case, the transfer of data to the third party will only be carried out when MJ LOSA SL has the express consent of the user and maintains a contractual relationship with the person in charge of the treatment that guarantees its confidentiality and compliance. You can communicate your opposition to the transfer of your data, although in this case, it would not be possible to provide the requested service.

In the event that it becomes necessary as a result of an incident recorded by our security cameras, their images could be communicated to the State Security Forces and Bodies, by virtue of the provisions of the Law.

MJ LOSA SL expressly prohibits to the web user share, facilitate or assign third-party data, which could be obtained from contact, interaction or browsing or consulting through this website, except if it could prove the express authorization of the user whose data it intends to transfer.

We remind each person who uses this website that PERSONAL DATA also includes image files of people. The personal image is data protected by the regulations (Article 5.1 of the Regulations for the development of the LOPD). So no one can use it. without express consent of the person who appears in it.

  • International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

  • How do we protect your information?

At MJ LOSA SL we are committed to protecting your personal information. 

We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy. 

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.

In the case of the contracts that we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order made, as well as to implement the security measures technical and organizational measures necessary to guarantee the permanent confidentiality, integrity, availability and resilience of the personal data processing systems and services.

All these security measures are reviewed periodically to ensure their suitability and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable, therefore, in the event that any information subject to treatment and under our control is compromised as a result of a security breach, we will take the adequate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they take the appropriate measures. 

  • Applicable legislation

The Privacy Policy MJ LOSA SL is governed by the following rules: